Powering Critical Connections for NICU Babies and their Families

After welcoming a brand new child, the very last thing {that a} dad or mum needs to do is to depart the newborn within the care of another person. However that’s typically the state of affairs for fogeys and households of newborns within the Neonatal Intensive Care Unit (NICU).

As a result of nature of care and the NICU setting, mother and father and members of the family can not all the time be with the newborn 24/7. They could even miss crucial milestones or updates if they should step away from the NICU for work, to take care of different kids and even to get some much-needed relaxation.

At the moment at IWK Well being in Halifax, Canada, that’s not the case. IWK’s Chez NICU Residence program gives households with on-line schooling, sources, and digital connections to assist them turn into extra lively members within the care of their child whereas within the NICU.

Chez NICU Residence features a web-delivered utility created by the IWK that gives evidence-based schooling and sources for households with the power to trace their toddler’s progress. From every day care actions, feeding and nursing, to the discharge course of and understanding widespread NICU circumstances, Chez NICU Residence gives households with the data they want at anytime, wherever. 97% of households that participated within the Chez NICU Residence utility agreed that the sources had been extraordinarily useful throughout an in any other case hectic time.

Every NICU room can be outfitted with a high-quality Webex video machine and collaboration expertise that connects households to appointments with healthcare suppliers and native well being professionals, or to members of the family who’re unable to be there in particular person. For instance, if spouses must take care of different kids out of city, they will nearly take part in medical rounds by way of Webex to get the newest replace on the newborn’s progress.

Leveraging Cisco expertise to offer crucial assist and digital connections has helped greater than 450 households thrive throughout their keep within the NICU at IWK Well being.

Chez NICU Residence was a collaboration throughout IWK Well being that included Innovation Providers, a crew of researchers, clinicians, and IT, in partnership with Cisco Canada and OnX. It was developed with assist and monetary contribution from the Authorities of Canada via the Atlantic Canada Alternatives Company (ACOA) and the IWK Basis.

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